Standard Business Conditions

Standard Business Conditions

  1. All tours according to individual arrangements.

  2. The recommended maximal number of participants for walking tours is 25. For larger groups we will book an additional guide.

  3. Payment is required before the tour starts either in cash or per bank transfer.

  4. Entrance fees are not included in guide fees and are to be paid in cash on the spot by the client.

  5. Cancellation fees:

  • Between 10 and 4 days before appointment a compensation of 50 % of the fee,

  • between 3 days and 24 hours before appointment a compensation of 80 % of the fee,

  • less than 24 hours before appointment a compensation of 100 % of the fee is charged.

Cancellation is valid the day/time it arrives. A written confirmation is going to be send in response.

  1. In case of a client’s delay the tour guide will wait 30 minutes for the group to arrive. If the group does not show up the client will be charged the full fee.

  2. Being a member of Berufsverband der Dresdner Gästeführer e.V. therefore also a member of Bundesverband der Gästeführer in Deutschland e.V. I have a professional liability insurance as well as an asset liability insurance. You find more information at www.bvgd.org.